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Risk Disclosure

Last updated

Read this before you send a donation or start collecting them. Crypto is risky in ways that ordinary payments are not, and the most expensive mistakes here are the ones nobody can undo — including us.

4 details in this document have not been filled in yet.

They appear below in dashed boxes, like this: [registered address] — a description of the missing detail, not the detail itself. Each one is a fact we are not willing to invent: a company name, an address, a contact, a figure. Where a clause depends on one of them, treat that clause as incomplete and ask us before you rely on it.

Read this before you send a donation, and before you start collecting them.

It is short on purpose. It is not written to protect us in a courtroom. It is written so that you actually understand how you can lose money here, because several of the ways are permanent and none of them can be undone by asking us nicely.

The short version: a donation cannot be taken back by anyone, we do not check who a creator is, a balance left with us is exposed to us and to our custodian, and crypto prices move hard enough that what arrives today may be worth much less by the time it is withdrawn.


1. Which parts apply to you

If you are a donor — you are about to send crypto to someone's page. Read sections 2, 3, 4, 5, 12 and 13. They are the ones that can cost you money in the next five minutes.

If you are a creator — you are collecting donations into a balance we hold for you. All of it applies, and section 6 (custody), section 9 (fees), section 11 (tax) and section 12 (your stream) are the ones people underestimate.


2. A donation cannot be reversed. By anyone.

There is no chargeback. There is no "call the bank". Once a transaction is confirmed on a blockchain, it is final.

  • The donor cannot pull it back.
  • The creator cannot push it back — they can only send a new transfer out of their own balance, at their own cost, if they choose to.
  • We cannot reverse it. Our custodian cannot reverse it. No court can order the blockchain to return it.

That means every ordinary reason for wanting money back does not work here: changing your mind, the streamer not reading your message, the stream ending before your alert appeared, the alert never appearing, or deciding afterwards that you sent too much.

Send an amount you are content to have given away, to a person you are sure about, and then stop thinking about it.

If you send funds to the wrong address entirely, that money belongs to whoever controls that address. If nobody controls it, the money is destroyed.

Check the address. Then check it again. Malware exists that swaps a crypto address on your clipboard for the attacker's. Compare the first and last several characters after you paste.


3. A handle is not a verified identity

This is the risk that is specific to a donation platform, and it is the one most likely to catch a donor.

Claiming a handle on PayWeeb is free, takes seconds, and involves no identity check of any kind. payweeb.com/<some-name> proves that someone registered that name. It proves nothing whatsoever about who they are.

We do not verify creators. We do not have a blue tick. If a page says it is collecting for a charity, a disaster appeal, a sick relative, or a well-known streamer, we have not checked that and neither has anyone else.

Before you send anything:

  • Confirm the link came from the creator's own channel — their video description, their profile, their pinned post, their website. Not a chat reply, not a direct message, not a search result, not a comment.
  • Be suspicious of urgency. "Donate in the next ten minutes" is a scam pattern, not a fundraising technique.
  • Remember that a name that looks right is easy to register. Look at the exact characters.

If you believe a page is impersonating someone, report it — the contact is in the Terms of Service, section 11.4. But a report cannot bring back money that has already been sent.


4. The wrong network destroys your transfer

This is the single most common way people lose money on a crypto platform, and PayWeeb is exposed to it more than most.

PayWeeb supports USDT on six different blockchains, and USDC on six different blockchains.

AssetNetworks we support
USDTEthereum (ERC-20), BNB Smart Chain (BEP-20), Tron (TRC-20), Arbitrum One, Polygon, Solana
USDCEthereum (ERC-20), BNB Smart Chain (BEP-20), Arbitrum One, Base, Polygon, Solana

These are not the same asset. They share a name and a price, and nothing else. USDT on Tron and USDT on Ethereum are separate tokens on separate networks that cannot see each other.

Every address we give you is for one network only.

If you send USDT on Tron to a USDT address we issued for Ethereum, that money is gone. Not delayed. Not recoverable by support. Gone.

Some of these networks make it worse by using the same address format. An Ethereum, BNB Smart Chain, Arbitrum, Polygon and Base address all look identical — they all start with 0x and are 42 characters long. An address that looks correct is not proof that you picked the right network. Only the network you chose on the page matters.

The same trap runs in reverse when a creator withdraws. Sending to an exchange or wallet on a network it does not support loses the funds the same way.

Rules that will save you money:

  • Pick the network on the sending side first, and make it match the network of the PayWeeb address exactly.
  • Send a small test amount first when you use a new address or a new network. The network fee on that test is the cheapest insurance available.
  • Some assets need a destination tag or memo as well as an address. If we show you one, include it. A transfer sent without its tag can be unrecoverable.

5. Donation addresses are single-use, and they expire

Every donation gets its own address. That address is how we know which creator the money is for and which donor name and message belongs with it. It is not a permanent address for that creator and it is not yours to keep.

What goes wrong:

  • Reusing an address from a previous donation. The name and message attached to it belong to the earlier donation, not yours. Your transfer may be credited with the wrong text, or not attributed at all.
  • Sending after the window shown on the page has expired. Attribution may fail entirely, and recovery may be impossible or may require work we are not obliged to do.
  • Sharing an address with someone else so they can "donate too". Same problem.

Start a new donation each time. It takes a few seconds and it is the difference between your message appearing on stream and your money arriving as an anonymous, unattributed transfer.


6. Creators do not hold the keys — you are trusting us

PayWeeb is custodial. A creator does not have a private key. A creator does not control the coins.

What a creator actually owns is an entry in our database saying we owe them a balance. The coins themselves sit with our custodian, CoinPayments.

That means two organisations have to keep working for a creator to get their money out:

  1. PayWeeb has to stay running, stay solvent and stay honest.
  2. CoinPayments has to stay running, stay solvent and stay honest.

If either one fails, is hacked, freezes withdrawals, is seized, or simply disappears, a creator may lose some or all of their balance. This is not a theoretical risk. Custodial crypto platforms have failed and taken customer funds with them, repeatedly, including very large ones.

Our internal ledger is double-entry and append-only, which means our books cannot quietly drift out of balance. That is an accounting control, not a guarantee that the coins are there. It proves what we owe you. It does not prove we can pay it.

The practical advice for creators: withdraw regularly. A balance you left here to accumulate is a balance exposed to both of the risks above, plus the price risk in section 8, for the whole time it sits there. There is no interest and no reward for leaving it.


7. We are small, and the service will sometimes be down

Be clear-eyed about who you are dealing with. PayWeeb is run by a small team on modest infrastructure. It is not a bank and it is not a large payment company with a 24/7 operations floor.

Expect that:

  • The site will be unavailable sometimes — maintenance, an outage, an internet or power problem, or a failure at one of the services we depend on.
  • When it is down, creator pages do not load and donations cannot be started. If your stream is the only thing driving donations, an outage during a stream is money you will not get back later.
  • Alerts can be late, or can fail while the money is fine. A missing alert does not mean a missing donation, and the reverse is also true: seeing an alert is not the same as being able to withdraw.
  • When it is down, you cannot withdraw. Prices keep moving while you wait.
  • Support is not instant. There is no phone line. [state your realistic support response time and hours.]
  • Deposits and withdrawals depend on our custodian's systems. If they are having a bad day, so are you.

If you need guaranteed access to funds at a specific moment, do not leave them here.


8. Crypto prices move hard, and can go to zero

The price of a crypto asset can fall 50% in a day. It has happened many times, to large and well-known assets.

For a creator this is not an abstract market risk — it is the value of a donation between the moment it arrives and the moment you withdraw it. A donation worth $100 when the alert fired can be worth $60 by the end of the week. Nothing about receiving it as a gift insulates it from the market.

Assets fail completely. Projects are abandoned. Tokens have gone to zero and stayed there. "It has always recovered before" is not a fact about the future.

Stablecoins are not exempt. A stablecoin is a promise by a company that it holds real dollars. Promises have been broken. USDT and USDC are meant to be worth one US dollar, and usually are — but "meant to be" is doing real work in that sentence.

Only send, and only hold here, money you can afford to lose entirely.


9. Fees: ours is 1%, and the network's can be much worse

Our platform fee is 1% of every donation. It is deducted at the moment the donation is credited, so a creator's balance only ever shows what is actually theirs. The donor's alert shows the gross amount they sent.

Blockchain fees are separate, are paid to the network rather than to us, and are set by how busy the network is at the time. They move — sometimes by 10x within an hour.

  • Fees are charged per transaction, not per dollar. Sending $5 can cost the same as sending $5,000.
  • On an expensive network, a small donation can be worth less than it costs to move. A creator can end up with a real balance that is not economic to withdraw. This is a much bigger practical risk on a donation platform than our 1% is, because donations are often small.
  • We quote the withdrawal fee at the moment you request it, based on the cost then. Quotes expire.
  • Our own fees are shown before you confirm. [link to the current fee schedule.]

If you are a creator, think about which networks you are willing to accept before you point an audience at your page.


10. Donations are not instant, and can be reversed before they confirm

We credit a donation only after the blockchain has confirmed it enough times. Different assets need different numbers of confirmations, and a busy or congested network takes longer.

Until then the funds are not spendable and no alert fires. A blockchain can also reorganise, which un-does very recent transactions — which is exactly why we wait. If a credited transaction is later reversed on-chain, we reverse the credit.

Do not plan around a donation arriving by a particular minute, and do not promise an audience that an alert will appear immediately.


11. Tax is your problem, not ours

Creators: money you receive through PayWeeb is very likely taxable income, in most countries, whether or not the person sending it called it a gift and whether or not you asked for it. On top of that, disposing of a crypto asset is usually a separate taxable event — including converting one crypto for another, even though no ordinary money was involved and nothing left the platform.

  • We do not withhold tax.
  • We do not issue tax statements.
  • We do not file anything on your behalf.
  • We do not provide tax advice.
  • We may be legally required to report information about your account to a tax authority.

Keep your own records from the first donation, not from the first tax bill, and talk to an accountant who understands crypto in your country.


12. Creators: what you put on your stream is your problem

Your alert overlay renders text typed by strangers, live, unreviewed. We cap the length — 40 characters for a name, 280 for a message — and we render it as plain text, never as markup. We do not read it before it is shown to your audience.

That means a donor can put anything within those limits on your stream, in front of everyone watching, for the price of a small donation. People do this deliberately. The consequences land on you: a platform strike, a ban, a clip that outlives the stream, or a legal complaint from someone named in a message.

Reduce it:

  • Run a stream delay, and know how to hide the overlay source in one click.
  • Do not put the overlay on a stream aimed at children.
  • If you are being targeted, switch donations off rather than hoping the next message will be fine.
  • Keep your overlay URL secret. It contains a token; anyone who has it can watch your donations arrive and fire test alerts on your stream. Never show it on stream, never paste it into a chat, and rotate it if it leaks.

13. There is no insurance and no government guarantee

A PayWeeb balance is not protected by any deposit guarantee scheme.

  • Not the Australian Financial Claims Scheme. Not the FDIC. Not any equivalent anywhere.
  • There is no private insurance policy standing behind a balance. [if you ever obtain custody insurance, say so here and state exactly what it covers and what it does not. Until then, this sentence stands.]
  • If PayWeeb fails, there is no fund that makes anyone whole.

A bank balance and a crypto balance look similar on a screen. They are not the same thing. Do not treat this as a savings account, and do not treat a donation as a purchase with buyer protection.


14. Donations can be frozen because of where they came from

A creator can be caught by something a donor did.

If funds sent to you are connected to fraud, theft, sanctions or crime, we may be required to freeze them — and possibly your account — while that is investigated, even though you did nothing wrong and had no way to know. That is an unavoidable consequence of accepting money from strangers, and it is one of the reasons the Terms let us ask you questions and hold a withdrawal.

The larger and more public your page, the more likely this becomes.


15. The rules can change

Crypto regulation is unsettled and moves quickly, in every country, and rules about platforms that pay out money to creators are moving too.

New law, a new licensing requirement, a change in how our custodian or our bank must operate, or a sanctions listing could force us to:

  • suspend donations, withdrawals or conversions,
  • restrict or close accounts in certain countries,
  • restrict where donations can be sent from,
  • collect identity documents we do not collect today,
  • or shut the service down entirely.

We will give as much notice as the law allows and will do everything we can to let creators withdraw first. We cannot promise that will always be possible.

You are responsible for making sure that using PayWeeb — sending or receiving — is legal where you live.


16. Nothing here is advice, and we endorse nobody

PayWeeb does not give financial, investment, legal or tax advice, and is not licensed to. Nothing in the app — no price, no list of supported assets, no default setting — is a recommendation to buy, sell or hold anything.

Listing an asset is not an endorsement of it. It means our custodian supports it. We do not review the projects behind the assets we list.

Hosting a creator page is not an endorsement of that creator, of what they say, of what they are collecting for, or of what they will do with the money.

Every decision you make on PayWeeb is yours.


17. Before you send — the donor's checklist

  • I got this link from the creator's own channel, not from a message or a search result.
  • I can afford to lose this entire amount, and I am not expecting anything in return.
  • I understand nobody can reverse this, including me.
  • I picked the right network, and it matches on both sides.
  • I included the destination tag or memo, if one was shown.
  • I started a new donation rather than reusing an old address.
  • The name and message I typed are things I am happy to see broadcast and recorded permanently.

18. Before you collect — the creator's checklist

  • I understand PayWeeb holds the keys, not me.
  • I know the fee is 1%, plus network fees on withdrawal.
  • I have checked that a withdrawal on my chosen networks is economic at the donation sizes I expect.
  • I plan to withdraw regularly rather than accumulate a balance here.
  • My overlay URL is secret, and I know how to rotate it.
  • I have a stream delay and I can hide the overlay in one click.
  • I understand there is no insurance and no government guarantee.
  • I know donations are likely taxable income and I am keeping records.

Questions before you send or collect anything? Ask first — it is much easier than fixing a mistake afterwards. [support contact]


See also: the Terms of Service and the Privacy Policy.

If anything on this page is unclear, ask us before you send anything rather than after. Once crypto has moved, nobody can move it back.